Terms of Service

TL:DR - Just follow the other rules and things will be okay, and you can always contact us our team is very accommodating and willing to help

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Conditions of Sale

The following Conditions of Sale and Terms of Guarantee, as amended by any posted notices or announcements during the auction and in addition to the Term of Use for Benefluence.com, are Benefluence and the Donor’s entire agreement with the purchaser and any bidders relative to the property listed in this lot.

The Conditions of Sale, Terms of Guarantee, the glossary, if any, and all other contents of this lot are subject to amendment by us by the posting of such amendments on the Benefluence website (www.Benefluence.org). The property will be offered by us as agent for the Donor, unless the lot indicates otherwise.

By submitting your bid and/or participating in any lot, you acknowledge that you are bound by these Conditions of Sale and Terms of Guarantee.

1. As is

All items are sold AS IS, WHERE IS with all faults without any representations or warranties by us or the Donor as to merchantability, fitness for a particular purpose, the correctness of the e-catalogue or other description of the physical condition, size, quality, rarity, important, medium, frame, provenance, exhibitions, literature, or historical relevance. No statement anywhere, whether oral or written, whether made in on Benefluence.com, an advertisement, a lot receipt, or elsewhere, shall be deemed such a warranty, representation or assumption of liability. We and the Donor make no representations and warranties, express or implied, as to whether the purchaser acquires any copyrights, including but not limited to, any reproduction rights in any property.

We and the Donor are not responsible for errors and omissions on Benefluence.org, glossary, or any supplemental material. Benefluence will not be responsible or liable for damage to frames and glass coverings, regardless of the cause. ALL SALES ARE FINAL.

2. Inspection

Prospective bidders should inspect the lot page for an item before bidding to determine its condition, size, and whether or not it has been repaired or restored. If that information is not available on the site, prospective bidders assume the responsibility of contacting Benefluence to inquire for additional details.

Each Bidder’s decision to bid and determination of their bid amount should be based upon their own examination of the item(s) in question. In any purchase or sale, the estimated value of the item(s) is reflected by the price. The bidder hereby assumes all risks of valuation concerning any and all purchases.

3. Withdrawal

We reserve the right to withdraw any lot before, during and after the sale and shall have no liability whatsoever for such a withdrawal.

4. Bidding

A. Entering Bids

To bid, find a lot page, enter a value in the bid box, and click “Place Your Bid.” Once you’ve submitted your Bid, you’ll be presented to a checkout page for that item.

You may bid any amount you’d like as our bids start as a sealed bid. We will notify you where you stand compared to all the other bids, so that you are aware on if you need to increase your bid. This will be done via notifications sent to you via email or text (SMS).

B. Cancellation Rights

As soon you place and confirm your bid amount, your bid is submitted. You accept and agree that bids submitted by you are final, unless you re-calibrate or withdraw your bid should you not be in the lead. Benefluence is not responsible or liable for any problems, delays, or other issues resulting from the use of the Internet, including but not limited to transmission, execution, or processing of Bids.

Benefluence nor the Donor is responsible for any errors in bidding. A bidder should make certain to bid on the correct lot. The Bidder should make sure the bid price they enter (including any taxes or fees) is the price they are willing and able to pay. Once the hammer has fallen and Benefluence has announced the winning Bidder, that Bidder is unconditionally bound to pay for that lot, even if the Bidder has made an error.

A bid(s) entered by mistake on the part of a bidder is NOT grounds for cancellation of that bid. Each bidder is responsible for his or her own account and bids. In addition, allowing access to another who enters a bid without your knowledge is NOT grounds for cancellation of a bid.

C. Fraudulent Bidding

All Bidders must meet Benefluence’s qualifications to bid. Any Bidder who is not a client in good standing of Benefluence may be disqualified at Benefluence’s sole discretion and will not be awarded lots. Such determination may be made by Benefluence in its sole discretion, at any time prior to, during, or even after the close of the Auction. Benefluence reserves the right to exclude any person from the auction.

Bids will not be accepted from minor persons under eighteen (18) years of age without a parent’s written consent containing an acknowledgement of the conditions herein and indicating their agreement to be bound thereby on behalf of the bidder.

If an entity places a bid, then the person executing the bid on behalf of the entity agrees to personally guarantee payment for any successful bid.

Any bidder that represents a purchaser is personally and individually responsible for any obligations of the purchaser set forth in these terms and conditions. All purchasers purchasing pursuant to a valid resale license will need to provide appropriate documentation for removal of state sales tax.

D. Winning & Disputes

The successful bidder is the highest bidder acknowledged by Benefluence. In the event of any dispute between bidders, or in the event of doubt on Benefluence’s part as to the validity of any bid, Benefluence will have final discretion either to determine the successful bidder or to re-offer and resell the lot in question. If any dispute arises after the sale, Benefluence’s sale record is conclusive. While Benefluence makes every effort to guarantee accuracy, in the event of an error, and a lot is accidentally declared sold by mistake, Benefluence reserves the right to cancel the sale and relist the lot in its sole discretion.

By accepting the Conditions of Sale, Bidder personally and unconditionally guarantees payment.

Title to any lot remains with the Donor, any secured party of the Donor, or assignee of Donor, as the case may be, until the lot is paid for in full by the Bidder. Benefluence reserves the right to require payment in full before delivering any lot to the successful bidder.

5. Extended Bidding

When an auction reaches the final 10 minutes before it closes, any bids received in that final 10 minutes push out the previous close time by an additional 10 minutes. This recurring 10 minute extension is known as “Extended Bidding,” and is signified by a banner above the auction timer on the lot page.

This dynamically extending period is designed to protect against a practice commonly known as “sniping” or “last second bidding” where bidders attempt to enter a quick bid in the final seconds of an auction to secure a win before competing bidders have a chance to counter.

6. Reserve Bids & Prices

A reserve bid is a bid placed by Benefluence on behalf of the seller up to the minimum reserve (if applicable). Bids placed by Benefluence on behalf of the seller up to the amount of the reserve, will be counted toward the total bid count displayed on the lot page’s bid box.

7. Payouts

The payout structure with this consists of up to 80% of the auctions proceeds going to the individual or talent providing goods and services on our platform. This payout is done after the percentage cut dictated by the talent is with-held from the winning bids. The remaining amount gets distributed to Benefluence to manage costs of running the site. The amoutn donated to charity is dictated by the talent on our platform.

10. Refunds

Refunds are rewarded on a case by case basis and at the sole discretion of Benefluence.

11. Redemptions

Experiences auctioned on Benefluence.com go through a specific redemption process to coordinate details and complete. That process normally involves messaging and scheduling between all parties (i.e. winners, charities, donors, venues). Details discussed include but are not limited to experience dates, arrival procedures, airfare, hotel accommodations, restrictions, will-call requirements, and any other on-site notes. Scheduling requires an initial request sent by the customer, and a followup confirmation submitted by relevant redemption contacts.

By using Benefluence to bid and win lots, bidders agree to work with Benefluence exclusively (where enabled) to message and schedule all experiences – doing so is a requirement of redeeming experiences through Benefluence. In addition, bidders agree that they are bound by all site terms of use and auction conditions of sale.

11. Consolation Prizes

In the advent of claiming the consolation prize for non-winning bids, you will be the given the option of a prize. If you would like to take the prize, we will retain the original bid, non-refundable, and reward you the prize under the same provisions as part 11. Redemptions. If you don’t want to collect the consolation prize, we will process a refund of the original bid amount.